After Sale Technician

AUSA is a global manufacturer of compact commercial vehicles for the movement of materials, which was founded more than 60 years ago. AUSA team are the ones that have converted the company into a global brand, with presence in 90 countries of the 5 continents, and can be defined by our values.InnovationResponsibilityCommitment to continuous improvementHigh performanceProactivityAt AUSA, you will find a close team and ambitious professional challenges that have the aim to guide the company in its international expansion and consolidation. We offer you the best environment and help you to develop professionally, and accompany in your new life project, of which we will be happy to be part of it.We look forward to incorporate, for our operations in Germany an After-Sales Technician who will be responsible of the daily contact with customers (distributors) in order to solve any incidents, with a clear technical profile and customer service.PROFESSIONAL PROFILE - Customer Service AreaTechnical consultations, contacts to check problems (electrical, hydraulic, electronic, mechanical), troubleshooting and support outputs in repairs and issues.To Provide technical assistance to customers - distributors and important customers in Central Europe area (having special attention on Germany, Switzerland, Austria, Poland, Czech Republic and Croatia).Availability to travel.Technical training of the distributors.Working area in the workshopMachine repair, engines disassembly or new parts will be necessary as warranty.To Perform trials and tests.To Drive continuous improvements doing periodically department meetings.Spare partsLiability for the invoicing of spare parts, agreements between filial and main branch.REQUIREMENTS - Training cycle of medium or higher degree in the branch of Automotive or Metal.Experience of, at least, 3 years as a mechanical and after-sales technician, preferentially in the industrial machinery sector.Specific training in after-sales techniques, customer service and quality.Proficiency in German and English, other languages are valuable.We are thinking of a person with: A high autonomy degree, capacity of organization and flexibility, technological knowledge similar to our product and processes, proactivity empathy with the environment that interacts.Are you sharing the same dream?Tipo de puesto: Jornada completa,Contrato: indefinidoSalario: 60.000,00€-75.000,00€ al añoBeneficios:Coche de empresaFlexibilidad horariaHorario:- De lunes a viernesExperiência:- Alemán: 10 años (Deseable)Ubicación del trabajo: Empleo remoto#J-18808-Ljbffr