In Collaboration, We Are Hiring: Hebrew and English-Speaking Advisors Join us in delivering exceptional customer service as we partner with a leading company seeking enthusiastic Hebrew and English-speaking Advisors to join their vibrant team in Budapest. This is an exciting opportunity to support customers while being part of a dynamic on-site environment where your contributions truly matter Position : Advisor (Hebrew and English) Location : On-site in Budapest, Hungary Employment Type : Full-time What You'll Do Deliver Exceptional Support : Respond promptly and effectively to customer inquiries, ensuring every interaction is handled with care and professionalism. Build Product Knowledge : Develop a comprehensive understanding of our client's products and services to address customer needs confidently and accurately. Manage Communication : Handle incoming correspondence with clarity and professionalism, ensuring customer concerns are met with timely responses. Document Interactions : Accurately log all customer calls and inquiries, maintaining organized administrative records in accordance with company procedures. Identify Escalation Needs : Recognize when complex issues arise and escalate them to the appropriate teams for swift resolution, ensuring customer satisfaction. Gather Feedback : Collect and share customer feedback to contribute to ongoing service improvements and enhance customer experience. Who You Are Language Proficiency : You are fluent in Hebrew (both verbal and written) and have a C1 level of English, allowing you to communicate effectively. Team Player : You bring a friendly, positive attitude to your interactions, contributing to a collaborative team environment. Customer-Focused : You possess strong interpersonal skills and a genuine desire to help customers, ensuring they feel valued and supported. Effective Communicator : Your communication skills shine, enabling you to solve problems and provide clear, concise information. Adaptable : You can make quick decisions in a fast-paced environment, demonstrating flexibility and resilience. Detail-Oriented : You approach tasks with a meticulous attention to detail, ensuring accuracy in all aspects of your work. What We Offer You Competitive Salary and Bonuses : Enjoy a rewarding compensation package that reflects your skills and experience. Relocation Assistance : We provide support to help you transition smoothly to Budapest. Comprehensive Training : Receive thorough training from day one to ensure you are well-equipped for success in your role. Balanced Work Schedule : Work a 40-hour week, Sunday to Thursday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance. Supportive Work Environment : Be part of a creative and friendly team that values your contributions and recognizes your efforts, with outstanding employee reviews to back it up. Growth Opportunities : We offer guidance and resources to help you reach your full potential in your career. If you're ready to embark on a rewarding journey with us as a Hebrew and English-speaking Advisor, we invite you to apply Let's create amazing customer experiences together