Advanced Operations Engineer II (Systems / Infrastructure)Take-Two Interactive Software – Barcelona, BarcelonaWe are looking for a Advanced Operations Engineer II to join our team in our sunny Barcelona SocialPoint headquarters. At SocialPoint, we are passionate about creating games that bring joy to players worldwide. As a global community of game enthusiasts, we push the boundaries of the mobile gaming industry, delivering engaging experiences that connect millions daily.Location:Barcelona, SpainRole:Are you an expert in IT systems with deep experience in Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira)? Join our team as an Advanced Operations Engineer II and elevate our operational processes. Your skills will be pivotal in resolving complex support issues and driving efficiency.Responsibilities:Lead Technical Operations: Ensure seamless technical operations through your extensive expertise. Proactively tackle support escalations and solve complex issues creatively.Collaborate Across Teams: Partner with multi-functional teams, providing strategic insights for highly complex projects and assignments.Mentor and Guide: Mentor professionals, coordinating projects to enhance performance.On-Call Responsibilities: Participate in an on-call rota, ensuring timely resolution of critical issues outside regular working hours.Key Requirements:Technical Proficiency: Mastery of Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira).Support and Escalations: Promptly and efficiently address critical issues from IT Support teams and provide high-level technical support to C-Level Executives.Collaboration: Effectively work with multi-functional teams to optimize processes and mentor junior team members.On-Call Duties: Participate in an on-call rota to handle urgent issues outside regular working hours.Language: Successful candidates must be fluent in English.Who'll Thrive Here:Experience: Extensive experience with OnPrem and SaaS products, supporting C-Level Executives.Proactive Problem-Solving: A commitment to continuous improvement and proactive issue resolution.Background: At least 5 years of experience in a senior technical role.What We Offer You:Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work.Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to grow.Work Hard, Enjoy Life. Our employees bond through corporate events and team challenges.Benefits. Benefits include discretionary bonus, insurance, and 25 days holiday.Perks: Charitable giving program, access to on-site restaurant, gym, and employee discount program.Take-Two Interactive Software, Inc. is proud to be an equal opportunity employer, committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.
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