DESCRIPTION
Are you passionate about Marketing and Digital Advertising, and wish to work within a diverse and international team who are challenging the status quo of the E-commerce world? Come join us and become part of a diverse team dedicated to creating solutions and optimizing ads that support our Advertisers achieve their business goals.
Amazon operates in a global e-commerce environment without boundaries, and influences a diverse set of businesses worldwide. The Ad Success Team (AST) assists in onboarding advertisers on Sponsored Ads (SA) and engages in account management for advertisers on search and managed display. Our mission is to make advertisers successful on Amazon. We do this by inspiring, educating, and supporting our advertising customers on how best to use our ad product offering to meet their business objectives.
In support of Amazon Advertising's business, we are building a group of highly motivated Account Managers. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. We are looking for an organized proactive self-starter, who learns swiftly, thinks critically, and is enthusiastic about working with a quickly-growing global brand.
As an Account Manager, you will be responsible for portfolio management of accounts assigned to you. To be successful in this role, you will be expected to use analytical skills, formulate strategies, apply/build SOPs, communicate with influence, and drive decisions that are data-backed. You should be committed to the success of our advertising customers and be aspirational to build competencies required for your career growth.
Key Job Responsibilities Core Responsibilities: Taking complete ownership for a portfolio of accounts - Standard and High Value advertisersReviewing every account in the portfolio in complete detail to understand the current level of performanceEngaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the programLeading kickoff calls with advertisers and driving discussion using a preset agenda, as necessaryFlawlessly executing end-to-end ad optimization, liaising with key internal and external stakeholdersAnalyzing account performance against key metrics to identify, recommend, and implement optimization solutions to increase efficiency and meet clients' KPIsMonitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaignsWorking with Account Management, Sales & Marketing, and Product teams to identify and solve issues blocking advertiser performancePreparing documents around best practices, SOPs, and frameworks for innovationsIdentifying opportunities to improve Amazon Advertising's product based on customer feedback, data analysis, and feature gaps with competitive productsAbility to multitask and prioritize key deliverablesComfortable with a fast-paced environment About the Team
Advertiser Success Team (AST) works with Amazon's advertisers Worldwide to help meet their advertising goals by providing strategic campaign management and education services throughout the advertiser's journey with Amazon.
BASIC QUALIFICATIONS Bachelor's degree2+ years related work experienceFluency in English and Italian (in respect to writing, reading, speaking, and communication)Experience in a data and results-oriented environment with external customer interactionWorking knowledge of Microsoft Office Applications (Access, Excel, PowerPoint, and Word) PREFERRED QUALIFICATIONS MBA in Digital Advertising or other related Master's degree2+ years' experience in the online advertising, sales, marketing, and/or e-commerce spaceProven success in business development, advertising, or account management rolesFlair for data & analytical knowledge (Advanced Excel, basic SQL knowledge is a plus)Google AdWords / Bing Ads certification will be an added benefitExperience contacting and providing solutions for companies' needs in a target-based environmentAbility to understand new trends and work backwards from customer needsAbility to prioritize and manage multiple responsibilitiesAble to work in a diverse team
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.
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