WHAT YOU'LL DO: As Administrative & Executive Support Coordinator, you will provide comprehensive, timely, and accurate administrative support to experienced Senior Leaders in the office. On occasion, you may support one or more people and provide broader team support. You are required to collaborate with all relevant parties to deliver seamless service to your stakeholders and case teams, ensuring we are seen as "one team". As a part of your role, you are expected to grow throughout your career, building and improving your skills to match the evolving needs of BCG and our clients. With time, an Assistant will think beyond administrative tasks to gain a deeper and more proactive ownership of responsibilities. Administrative & Executive Support Coordinators are an essential part of the office and BCG fabric. They actively participate in office life, are flexible and willing to help fellow team members, and collaborate across functions.
YOU'RE GOOD AT: Providing Administrative Support - Managing multiple calendars with an understanding of business priorities to offer alternatives, tradeoffs, and consideration of the most efficient use of senior leadership staff's time - Processing timesheets and expenses (for the senior leadership) on a timely basis; reconciling monthly corporate card charges - Answering and routing phone calls, greeting and directing guests, handling incoming deliveries and outgoing packages - Providing general administrative support including but not limited to: full range of Word, basic Production and lite Excel, reception management, mail, copying, faxing, agenda management - Organizing and maintaining electronic and/or hard copy filing systems specific to timesheets and expense reports - Coordinating all mail services, including receiving, sorting, and distributing mail and faxes, preparing daily UPS packages, etc. as requested. Managing Travel - Anticipating and coordinating point-to-point travel needs for senior leadership staff including but not limited to the following: directions, commuting time and ground transportation, passport and visa processing, etc. - Coordinating point-to-point domestic and international travel needs of the team (car, flight, hotel, etc.) - Supporting GSB teams, internal committees, and practice area activities, and information requests. Act as thought partner and trusted advisor - Maintaining highest levels of internal and external confidentiality - Ensuring the leadership knows what they need to know - Guiding leadership toward making right decisions about use of time - Looping in all relevant parties as needed - Developing support network to leverage information flow and scheduling. Managing Events/Meetings - Providing support in the area of conference room scheduling and assignment of guest office space as needed - Organizing and managing major meetings for team leads as needed (in many instances working collaboratively) with other team members - Creating proposals, letters, slide decks, memoranda, client invoices, etc. Supporting the Office Services Team - Assisting in maintaining the upkeep and appearance of the general office space - Providing occasional back-up to fellow office services team members, including but not limited to: reception, facilities, and event coordination - Performing other duties (including office services) as assigned or required.
YOU BRING (EXPERIENCE & QUALIFICATIONS): Job Requirement - Bachelor's degree or equivalent relevant experience. Work Experience - 3-5+ years' experience supporting a senior executive, preferably at a professional services firm - Proficient computer skills: Outlook, Word, Excel, and PowerPoint.
YOU'LL WORK WITH: Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. You will report to the Office Manager and work closely with the Leadership and support the team assigned to you.
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