Job Description: At Apleona, we are seeking a versatile and multifaceted professional for the role of Administrative Assistant in our Help Desk and Reception department. This position also involves organizing events for one of our international clients.
Employment Type: Full-time, Permanent
Key Responsibilities: Receive, register, and redirect all requests, issues, and inquiries related to the services provided by Facility Management (FM), via email, phone calls, and direct user requests.Contact relevant teams as needed to facilitate required services.Provide general information to users and manage visitor reception.Maintain the telephone and fax directory of personnel.Efficiently manage phone calls, emails, and general inquiries while ensuring excellent customer service.Handle work orders, receiving, processing, and assigning them to the corresponding departments (maintenance, IT, cleaning, logistics, etc.).Support event management by organizing and coordinating meetings, conferences, and other special events, including audiovisual support, room preparation, and catering services.Assist in planning the distribution of office spaces and work areas.Requirements: Minimum of 3 years of relevant experience in similar roles.Training as an Administrative Assistant or similar qualification.Advanced proficiency in English, both spoken and written.Strong interpersonal skills.Ability to make decisions and provide clarity in challenging or high-pressure situations.Capacity to manage change rapidly and efficiently while maintaining effective service delivery.Qualifications: Minimum Education: Technical Degree in Administrative Management or equivalent.Proficient in computer tools such as email and spreadsheets.Familiar with technology and computer equipment (tablets, smartphones, laptops).Disciplined, organized, problem-solver, and capable of teamwork.In case of questions or more information needed, feel free to contact: ****** Unlock your potential with us—where your aspirations meet opportunity. We can't wait to see your application!
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