Administrative Assistants (Administration & Office Support) Full time Solargain is a dynamic and professional organisation specialising in the supply and installation of solar PV, energy storage systems and solar hot water systems. We are a leading national company helping Australians to clean and renewable life.
Based at our Malaga Operations, a great amount of flexibility to be able to take on a number of different tasks at once is required. You should be an effective problem solver with great attention to detail, have a proactive approach and be a real team player who thrives being in an open team environment.
Duties Liaising with customers and plumbers in relation to equipment supply and job requirements; Answering phones and handling queries; Generating sales orders and converting into invoices; Preparation of job folders; Raising and receipting of purchase orders; Processing credit card payments over the phone; Warranty claims lodgement; Ensuring all relevant job documentation has been received, is accurate and uploaded to relevant systems. Ensure that incentive documentation for STCs are returned complete, accurate and in a timely manner and in line with the regulatory requirements; Ensuring that customer accounts are in line with their credit terms, including following up outstanding balances and escalating where required; Other Administrative duties as required. Skills & Experience Similar experience in the role; Advanced MS Office skills including Word and Excel; Strong attention to detail; Ability to use initiative and work under pressure; Self-motivated and can work with minimum direction and supervision; Professional, mature, and friendly approach; Ability to effectively prioritise conflicting tasks; Ability to concisely and effectively communicate; Demonstrated experience in the use of ERP systems (MYOB EXO preferred). Requirements Drivers Licence; Successful applicants will hold a current police clearance or be able to provide one within one month of commencing employment; The position is open to Australian citizens and/or persons that have a legal, valid right to work in Australia. Culture Solargain is a 100% Australian owned family business. We are committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting industry with a market leading renewable energy provider. We strive to be the brand of choice for sustainable energy solutions.
Solargain is an equal opportunity employer supporting diversity in the workforce.
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