.It's all about people We put people at the centre of everything we do. Being curious about what the people around us need and want is key to creating safe, personalised and sustainable mobility solutions. If you believe in the power of people and share our respect for human-centric innovation, you'll thrive at Volvo Cars. We are people who care about other people. With us, you'll be surrounded by brilliant, curious colleagues all committed to making a difference. Global Accounting Delivery (GAD) - Let's introduce ourselves You will be part of the Global Accounting Delivery (GAD) team, where we strive for smart and nimble finance processes by analyzing financials to support the business in the best way. Working at GAD gives you the opportunity to work in a truly global environment, with colleagues all over the world. Our culture is human-centric and we embrace honesty, transparency, respect, empowerment and authenticity. GAD is currently a team of 400 people operating from seven different countries and representing over 30 nationalities! Our focus is to deliver compliant and quality assured financial information faster and smarter to support business decisions. In GAD, dedicated professionals are working in a dynamic and customer-focused environment. We are now looking for an Accountant with customer acumen to join our Order To Cash team to be based in Madrid (metro Cuzco). You would work within Global Online Experience (GOX), which is responsible for our customers from our online business and currently rolled out over several European countries. What you'll do In this role, you will be the interface and the point of contact between the Business Process Outsourcing delivery team and the Care by Volvo organization. You will be following up on inquiries and perform timely escalation to applicable parties for swift resolution. Perform judgement-based issue resolution of inquiries relating to in-scope OTC process such as (but not limited to): Processing of customer credit Monitor Invoicing processes Processing of deductions, returns, discounts Application and allocation of incoming payments Analysis of overdue invoices and performing dunning Management of customer inquiries & reclamations OTC closing activities You will have the opportunity to manage projects in specific areas. Furthermore, in this role you will be monitoring rule-based activities performed by a Shared Service Center (SSC). You will be securing correct accounting principles and compliance with national and international laws and regulations. The main purpose of the accountant role is to coordinate, execute, implement, and harmonize OTC processes and procedures within the Volvo Cars Group. What you'll bring You have a university degree in Finance or equivalent with minimum 2-3 years working experience in Accounting. You are knowledgeable in Finance processes and policies and you can apply these to your full ability in your daily work