.Everything we do starts with people.Our purpose is to provide freedom to move, in a personal, sustainable and safe way. Volvo Cars' continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. We believe in bringing out the best in each other and harnessing the true power of people.Global Accounting Delivery (GAD) - Let's introduce ourselvesYou will be part of the Global Accounting Delivery (GAD) team, where we strive for smart and nimble finance processes by analyzing financials to support the business in the best way. Working at GAD gives you the opportunity to work in a truly global environment, with colleagues all over the world. Our culture is human-centric and we embrace honesty, transparency, respect, empowerment and authenticity.GAD is currently a team of 400 people operating from seven different countries and representing over 30 nationalities! Our focus is to deliver compliant and quality assured financial information faster and smarter to support business decisions. In GAD, dedicated professionals are working in a dynamic and customer focused environment.We are now looking for an Accountant with business acumen to join our Order-to-Cash (OTC) team to be based in Madrid (metro Cuzco). The OTC team is responsible for the traditional and online business currently rolled out over several European countries.What's in it for youPeople are at the heart of our business. We want you to innovate, challenge and build a career at Volvo Cars. In return we offer flexible working hours and hybrid working* to allow for greater flexibility and work-life balance, further enabling us to reduce our environmental impact and support your personal circumstance. You can even work 15 days per year from any location in the world.What You'll DoIn this role, you will be the interface and the point of contact between the Business Process Outsourcing delivery team and the Care by Volvo organization. You will be following up on inquires and perform timely escalation to applicable parties for swift resolution.Perform judgement-based issue resolution of inquires relating to in-scope OTC process such as (but not limited to):Processing of customer creditMonitor Invoicing processesProcessing of deductions, returns, discounts o Application and allocation incoming paymentsAnalysis of overdue invoices and performing dunningManagement of customer inquiries & reclamationsOTC closing activitiesYou will have the opportunity to manage project in specific areas. Furthermore, in this role you will be monitoring rule-based activities performed by a Shared Service Center (SSC).You will be securing correct accounting principles and compliance with national and international laws and regulations. The main purpose of the accountant role is to coordinate, execute, implement, and harmonize OTC processes and procedures within the Volvo Cars Group