.Can you ensure the end-to-end processes are executed on in an efficient and effective way?Do you have excellent organizational, analytical and contract drafting abilities?About our TeamOur Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world's richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.We are a multicultural team working across Elsevier products and geographies. We are preparing and archiving the administrative workflow of the Sales Process for customers in Europe, Middle East and Africa. We work in very close cooperation with the sales teams and support them in organizing the sales process in the most efficient and effective way.About the RoleYou will be responsible for executing on contracting and sales support processes for both new, transactional and renewal sales. In addition to responding to customer queries regarding all processes.ResponsibilitiesWorking collaboratively across a global team. With cross-functional stakeholders, such as Contracts Managers, Legal Counsels, Business Controllers and Collections, Product Development and other stakeholders. Ensuring the end-to-end processes are executed on the most efficient and effective way for both Elsevier and the customer; Participating in the development and fulfilment of contract requirements in the purchase or sale/delivery of Elsevier products; Evaluating contract compliance and advising others on contractual rights and obligations. Including facilitating amendments to contract terms or contract extensions; Assisting in preparationof bids or requests for proposals (RFPs). Including specifications and requirements Negotiates contract terms and participates in the determination of acceptable bids; Serving as the main contact for the customer. This includes queries related to agreement status, invoicing, title reconciliation, and clarification of subscription terms. Providing information to customers regarding validation of purchase history, solution access de-activation, usage statistics, and Elsevier pricing models, etc.; Coordinating large complex deal alignment and efforts to facilitate discussions across various internal stakeholders. Delivering proposals and agreements that both are compliant with our policies and capture the customers' requirements; Processing and invoicingon time according to the defined targets of your team's assigned territories; Engaging stakeholders, leadership, and cross-functional support in order to progress business in as meaningful and efficient manner as possible. This includes participating in Projects and Continuous Improvement efforts.RequirementsHave a secondary education from an accredited college or equivalent
