Job Title:
Account Manager (Spanish-speaking) - On site - High Tech MA04
Job Description:
The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/services, as well as providing basic customer service support.
What you will do in this role:
As an Account Manager on our team, you will:
Engage via proactive outreach to customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.Effectively convert prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need and timeline).Quarterback sales at scale from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.Accurately forecast sales, pipeline and usage for the products and solutions in your scope.Provide operational insights to drive increased conversions across all leads and improve upstream marketing engagement and product experiences.Be the first contact point for many customers, delivering a strong first impression and setting the foundation for long-term customer relationships.Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios.Demonstrate verbally, in writing and through live product demos, how customers can capture value and envision their future with Microsoft's technologies.Work in a fast-paced, collaborative, and dynamic teaming environment leveraging our partner channel for scale & effectively manage opportunities and pipeline through the sales cycle.Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to and manage Microsoft customers - maintain high daily activity, minimum ~60-90 activities/day blended between prospecting & managing large portfolio of opportunities.Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives.Obsess over Microsoft's customers and prospects to deliver a world-class customer engagement experience.Your qualifications:
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Bachelor's Degree or equivalent work experience.4-6+ years sales experience with a proven track record of success preferred.Experience in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation.Familiarity with modern sales techniques and tools is a bonus, including experience from retail sales, corporate internships, or entrepreneurial programs.Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar solutions preferred.Strong collaboration aptitude with solid interpersonal skills, excellent oral, written and verbal communications skills.Ability to communicate (written + verbal) in supported language at C1 standard or Native is required; intermediate English (written + verbal) language skills preferred, minimum B1 required.Strong cultural awareness for selling market – ideally having lived or worked in the supported market.A self-starter with a track record of outstanding performance and achieving goals.Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude.General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration.Solid time management skills and ability to work independently or under supervision with a high level of integrity.Preferred Microsoft certifications: MS900 & SC900.What's in it for you:
In this role, we offer benefits that help support your unique lifestyle:
Full-time 39 hours/week Monday - Thursday (8:30-5:00) Friday (8:30-4:00) contract: IndefiniteSalary 24.000 euros gross/year + up to 4000 euros gross/year in bonusGreat location in Malaga - Bring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
#J-18808-Ljbffr