Who are we? At Drop Zero Digital, we're not just building an agency but we're crafting a haven for the ambitious and the innovative.
What we're looking for: Account Manager
As our Full-Time Account Manager, you'll be at the forefront in our client relationships.
This role isn't just about managing communications; it's about owning them.
You'll be the guiding force, ensuring our clients' journeys are seamless.
Your Mission:
Lead and inspire a team, managing 5-7 high-value eCommerce clients.Collaborate with a talented team of Copywriters and Designers to create impactful campaigns.Ensure excellent client communication to drive satisfaction and ROI, while also generating ideas and creating brief overviews for client flows.Conduct quality checks for designs to ensure they meet standards, including reviewing product titles and ensuring consistency.Sounds Like Your Dream Job? Here's how to leap into this exciting opportunity:
Fill out our hiring form.Impress us in a quick call to explore our mutual fit.Ace the second interview with more situational questions to test you under pressure.1 Week Paid Trial to ensure it works both ways.For Spanish-speaking applicants, please send your resume in English only since our company is based in the UK.
Questions, issues, or feedback?
We're here for you.
Requirements:
We Need You to Have:
At least 1 year of experience in client-facing/customer service and project/team manager roles, demonstrating your marketing flair.Availability Mon-Fri between 7am to 3pm UK time.
May require occasional calls with clients until 7pm UK time once per week.Fluent English skills and previous remote work experience.Familiarity with Trello, Slack, and G-Suite.Experience using Klaviyo is a plus!A results-driven mindset with exceptional attention to detail.Quick learning and adaptability skills.A laptop or PC with a stable internet connection and a professional workspace.Benefits What's in It for You? Start your journey with us at a competitive salary of $850 - $950 per month, with room to grow.Performance bonuses for creativity, client satisfaction, and successful upselling.A chance to grow with an emerging agency, with potential roles in marketing, management, and sales.Work closely with our visionary owner and contribute to our vibrant, multinational brand portfolio.
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