Welcome to our fabulous world.
We are TheFork.
Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products:
TheFork App: the restaurant discovery and booking app for every occasionTheFork Manager: the tool to digitize restaurant operations and be in full control of your businessTheFork Pay & gift cards: the new and amazing dining payment experienceCreator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia.
We are experiencing an exciting period of growth, and we need the greatest folks onboard.
Together, we will make our wildest dreams come true!
We strongly believe that our mission can only be achieved if we also bring happiness to our working environment.
We do this by providing a flexible, multicultural and positive environment where each individual has the space to grow.
We nurture this happy culture through our core values:
We are better togetherWe act like an ownerWe genuinely care for our users and customersWe believe in transparencyWe never stop learningSpeed winsOh!
And we are also part of the big Tripadvisor family.
What you will do: Make outbound calls to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over monthSelling, upselling and retaining products and customersBe the primary point of contact and build long-term relationships with customersEnsure the support and training to use our toolsMaintain products sold across your portfolioLeverage the usage of TheFork tools so restaurants are more engaged with customers and bookingsIncrease the number and quality of restaurants participating in TheFork FestivalsWhich should be your main competences: Customer orientationCatalan language + English intermediateEmpathyCommunication skillsDynamic and perseverant personResults-orientedGood attitude is very importantWho are you: Experience in pitching and selling promotions/deals/flash salesExperience in handling a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800)Plus requirements: Experience as sales representative or account managerExperience with a restaurant is a mustExperience in e-commerce is a mustWhat we offer you: An awesome teamA Permanent contractFlexible working environment (2 days home office per week)Competitive fixed salary, bonus and equityLunch vouchers available for each working dayInternational teams - More than 30 nationalities and 16 offices worldwideHighly inclusive working environmentLifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etcContinuous learning and development programs (with full access to LinkedIn Learning!
)Free access to the Calm appHealth insurance fully covered by the companyLife Insurance and Disability at no cost to the employeeAmazing offices with dining, coffee point on each floor, and leisure areaTeam building eventsWe believe that we are better together, and at TheFork we welcome you for who you are.
Our workplace is for everyone, as is our people powered platform.
At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.
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