We are looking for an Account Manager to ensure our existing customers get the most of our products and services! We are looking for an Account Manager to join our Commercial Team in Madrid, Spain. You will play a strategic & tactical role expanding Efficy's market shares and making the installed based customers grow.
Large company with great ambitions and close relations Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. Efficy's platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use Efficy's tool. Founded in 2005 and headquartered in Brussels, Efficy's more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong or remotely. Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees. In Efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.
A unique work experience & company culture We really want our employees to thrive in their daily life, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots more. Communication is informal, and your colleagues are only a short call away.
Your responsibilities Develop and maintain strong relationships with small customersCreate and implement strategic account plans to increase revenue and market shareIdentify and pursue new business opportunities within the small customer segmentNegotiate contracts and pricing agreements with small customers in the SaaS industry using Efficy CRMCollaborate with the sales team to ensure customer satisfaction and retentionManage the sales pipeline for small customers and ensure revenue targets are metAct as a liaison between clients and internal departments to ensure seamless communication and execution of client initiatives using our servicesAttend industry events to network and stay up to date on industry trends in the SaaS CRM space, with a focus on Efficy CRMYour Profile Bachelor's degree in business administration, Marketing or related field or equivalent by experienceMinimum 2+ years of experience in Account Management, preferably in the SaaS CRM industry or tech companyProficient in Spanish with a good English conversational knowledgeStrong negotiation and communication skills, with experience negotiating SaaS contractsAbility to work in a fast-paced, deadline-driven environmentProven track record of achieving sales targets and growing revenue in the SaaS CRM space, with a focus on midmarket clientsExperience in managing small and medium accounts in the SaaS CRM spaceStrong problem-solving skills and ability to think strategicallyAbility to work independently and collaboratively as part of a teamExcellent organizational and time-management skillsWillingness to travel as neededWe offer you A competitive salary package with a bonus system and a referral program.A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen.High flexibility and hybrid work is part of our DNA.State of the art offices with our unique co-living-co-working concept where teamwork is the norm.International growing opportunities and internal mobilityEvents: team lunches, after works, sport, tripsLearning opportunities: languages, tech, product, sales techniques, leadershipAt Efficy we are proud of our company culture that creates openness and honesty between us, and it is extremely important that all employees as well as managers take pride in ensuring that we constantly live up to our values of putting people first, taking ownership and ensuring efficiency in the daily work.
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