.Job Description: How would you like to team up with colleagues from the Americas, Europe, and Asia? We have a 'work in any way model' which encourages you to break free from the norm. Choose your own style of delivering results by becoming a Guardian at Safeguard Global. This Role in a Nutshell: The Account Manager (AM) will grow and retain key accounts from the DACH region, identified by the company by selling additional services into these accounts, which will drive growth. The AM will manage and build strong relationships with the customers, set expectations with the stakeholders of the account and ensure the customers are successful with the product or service they have acquired. This role will be client-facing. How you will make a difference: Achieve monthly/quarterly account growth targets Service accounts and sell back into to increase revenue Build and maintain a client profile, client mapping, and client retention plans Proactively engage with accounts to understand their growth strategy and position Safeguard to ensure the business stays within Scoping and providing deep insight into new territories the client might be expanding into Maintain an accurate forecast for clients growth potential Annual and quarterly client growth reviews Bi-weekly to monthly client meetings to review Key Performance Indicator Build out client specific workflows to ensure a process alignment both internal and external Working alongside client on any issues and leveraging the right internal departments to ensure items are resolved in a timely manner Collaborate with the internal departments to help keep open lines of communication across the various time zones Respond to clients in a very timely fashion on any questions Collaborate with internal departments to answer questions throughout the process and report back to the client Quarterly or semiannual client site visits Key Technical Skills & Knowledge: Bachelor's degree in Business Administration, Marketing, or related field Must have 4+ years of sales/pre-sales/account management experience Fluent in English and German Strong customer service background Excellent communication and interpersonal skills Experience using Salesforce Why become a Guardian: International Environment: Our teams are borderless. Interact, collaborate, discover cultures, and expand your personal network beyond your country. Our Culture: We are nurturing a workplace where everything you do is in harmony with who you are. Where your ideas will always find their way to our leaders, and your contribution recognized. Autonomy & Flexibility (Work in Any Way): As a fellow Guardian, you will decide when, how and where you work best. We value results, not working hours. Learning: Even though perfection is impossible to reach, we support everyone striving towards it by providing you access to 2 learning platforms. Learn at your own pace, as much and whatever you need