.Description Experience the power of a game-changing career.
Want to be part of an innovative and growing team?
We're a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as an Account Manager in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry.
Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As an Account Manager on our team, you will: Use CRM to contact, qualify accounts and generate opportunities.
Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed).
Update CRM with all communication and as per standards expected.
Follow up on accounts and ensure regular communication is maintained.
Participate in sales activities (call storms, industry focus, hotel focus etc.).
Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels.
Have an upselling approach when dealing with clients.
Provide chain wide discounts based on client requirements and follow up on usage by client.
Offer alternative solutions upon no availability of hotels.
Assist with business travel queries as well as individual queries when required.
Work on external lists when required on other platforms as provided.
Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you: Are bilingual or proficient in xxx with advanced English level.
Have great organization and communication skills.
Have a positive work attitude.
Have experience in using office programs (Word, Excel, Outlook, PowerPoint).
Have a sales background.
Have a hospitality background (beneficial but not mandatory).
Have experience in using CRMs (beneficial but not mandatory).
Share our values of commitment, unity, integrity, recognition, and WOW.
Don't meet every requirement?
No worries.
We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
If you feel you don't check every box, we still encourage you to apply