.In VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.THE ROLEReporting into an AD you provide day-to-day executional support to the internal account team. You will play a key role in the smooth and successful delivery of our clients campaigns by:Supporting the account team and relevant departments for all client needs, including scheduling client calls, coordinating logistics for client meetings, documents client meeting notes and supporting creative teams on compiling presentationsBuild solid relationships with clients, with articulate communication via email, calls and face to face meetingsMaintaining correct and up-to-date foldersSupporting creative briefs with relevant inputsKeeping the team aware of competitor activities and relevant global brand activitiesKeeping a global mindset – collating relevant insights and learningsBeing responsible for final delivery of files to the markets and being point of contact post deliveryUnderstanding and actioning agency processes to ensure smooth delivery, especially to meet client deadlinesMastering client approval processes and delivery (systems)Developing a detailed understanding of multi-channel campaign delivery processesBeing a fast learner, problem solver, and someone who is motivated to serve our clients while making great creative work is also a must. This is a great opportunity to work with exciting clients and creating work that is truly global.The person who takes this role will:Demonstrate 'passion' by approaching all tasks in a wholehearted and enthusiastic mannerShow initiative and maintain a 'can-do' attitude.Has a strong attention to detailWork collaboratively – recognises the value and responsibility of working in a team and seeks to maintain and build effective relationships both internally and externallyStrive to learn and build knowledge in everything that they doRecognise the need for management support when necessary and not be afraid to raise their hand for supportLearn from new information or experiencesBe direct and honest in dealing with others.Treat all people with respect and fairness
