.Customer Service and SupportLocation: Benalmádena Costa, SpainJob Title: Account Manager (Spanish-speaking) - On site - High Tech MA04Job Description:Activation Specialist (Spanish-speaking) - On site - High TechExperience the power of a game-changing careerWant to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as an Account Manager (On-site), you will be part of our team of game-changers who are powering the brands of the future in the sport industry.What you will do in this role:Engage via proactive outreach to customers across industries, company sizes, and types to determine their needs and identify opportunities to fulfil their needs with Microsoft's leading cloud technologies.Effectively convert prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.G., BANT (budget, authority, need, and timeline).Quarterback sales at scale from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.Accurately forecast sales, pipeline, and usage for the products and solutions in your scope.Provide operational insights to drive increased conversions across all leads and improve upstream marketing engagement and product experiences.Be the first contact point for many customers, deliver a strong first impression and set the foundation for long-term customer relationships.Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios.Demonstrate verbally, in writing, and through live product demos, how customers can capture value and envision their future with Microsoft's technologies.Work in a fast-paced, collaborative, and dynamic teaming environment leveraging our partner channel for scale & effectively manage opportunities and pipeline through the sales cycle.Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to and manage Microsoft customers - maintain high daily activity, minimum ~60-90 activities/day blended between prospecting & managing large portfolio of opportunities.Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives.Obsess over Microsoft's customers and prospects to deliver a world-class customer engagement experience.Your qualifications:Bachelor's Degree or equivalent work experience.4-6+ years sales experience with a proven track record of success preferred
