Customer Service and Support Location: Benalmádena Costa, Spain
Job Title: Account Manager (Spanish-speaking) - On site - High Tech MA04
Job Description: Activation Specialist (Spanish-speaking) - On site - High Tech Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as an Account Manager (On-site), you will be part of our team of game-changers who are powering the brands of the future in the sport industry.
What you will do in this role: Engage via proactive outreach to customers across industries, company sizes, and types to determine their needs and identify opportunities to fulfil their needs with Microsoft's leading cloud technologies. Effectively convert prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need, and timeline). Quarterback sales at scale from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success. Accurately forecast sales, pipeline, and usage for the products and solutions in your scope. Provide operational insights to drive increased conversions across all leads and improve upstream marketing engagement and product experiences. Be the first contact point for many customers, deliver a strong first impression and set the foundation for long-term customer relationships. Position competitive offerings and solutions in the context of customer needs and experiences; provide technical product overview and insights pertinent to customer need and usage scenarios. Demonstrate verbally, in writing, and through live product demos, how customers can capture value and envision their future with Microsoft's technologies. Work in a fast-paced, collaborative, and dynamic teaming environment leveraging our partner channel for scale & effectively manage opportunities and pipeline through the sales cycle. Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to and manage Microsoft customers - maintain high daily activity, minimum ~60-90 activities/day blended between prospecting & managing large portfolio of opportunities. Present action plans and results to management and use appropriate escalation techniques to stay on top of goals and objectives. Obsess over Microsoft's customers and prospects to deliver a world-class customer engagement experience. Your qualifications: Bachelor's Degree or equivalent work experience. 4-6+ years sales experience with a proven track record of success preferred. Experience in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation. Familiarity with modern sales techniques and tools is a bonus, including experience from retail sales, corporate internships, or entrepreneurial programs. Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar solutions preferred. Strong collaboration aptitude with solid interpersonal skills, excellent oral, written and verbal communications skills. Ability to communicate (written + verbal) in supported language at C1 standard or Native is required; intermediate English (written + verbal) language skills preferred, minimum B1 required. Strong cultural awareness for selling market – ideally having lived or worked in the supported market. A self-starter with a track record of outstanding performance and achieving goals. Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude. General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately. Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration. Solid time management skills and ability to work independently or under supervision with a high level of integrity. Preferred Microsoft certifications: MS900 & SC900. Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for you: We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
Full-time 39 hours/week Monday - Thursday (8:30-5:00) Friday (8:30-4:00) contract: Indefinite Salary 24.000 euros gross/year + up to 4000 euros gross/year in bonus Great location in Malaga Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer.
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12
Language Requirements: English, Spanish
Time Type: Full time
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