Join our TeamAbout this opportunity:We are looking for an Account Manager to join our team in the Netherlands!
As an account manager, you will work with securing short- and long-term customer success and profitable business for Ericsson through proactively building on our current business as well as creating new business based on our customers' business, operations and objectives.
You will also be responsible for securing quality and profitability in our delivery projects and services.You will build strong relationships internally and externally in order to actively contribute to making the customer and Ericsson successful.
You will actively manage and mobilize internal resources to support customer all the way from pre-sales to delivery of efficient end to end solutions.
The account manager also actively works with establishing/strengthening customer's view of Ericsson as a strategic and trusted partner.This role is based in the Hague (Netherlands), reporting to the KAM Netherlands.Responsibilities:Extend customer relationships and loyalty including building new customer relationships in strategic areas as well as reinforce current relationshipsStrengthen customer perception of Ericsson as a strategic partner, especially in areas such as future networks and monetizationPlan for and lead core 3 teams in sales opportunitiesLead negotiation of complex tenders including creation of winning strategies and internal stakeholder managementBe accountable for the profit and loss with the customer including financial planning and forecastingContribute to optimization of the account team's performanceProactively engage with and support pre-sales and delivery teams to ensure seamless transition from sales to operationsAssume responsibility for continued customer satisfaction throughout deliveryKey qualificationsEducation: Bachelor of Business Administration, Master of Science or similarMin 5 years of experience in relationship sales and 5 years from the telecom/IT industryDomain experience: Radio networks, Core networks, services salesCustomer and market insights (telecom)Negotiation skills and experience from driving procurement processesProven ability to lead geographically distributed teams that are not reporting to you and creating an inclusive and motivated environmentConsultative and insight-driven selling approachCommercial understanding and financial acumenAbility to lead engagements/projectsAdditional Requirements:Excellent networking ability and interpersonal and communication skillsProven ability to gain respect from clients as well as external partiesGood ability to work in a fast-paced environment with a strong ability to prioritize work against challenging deadlinesGood understanding of and ability to navigate Ericsson's larger pre-sales and delivery organizationKnowledgeable of Ericsson sales process and tools (SalesForce, GlobalChronos, Premium Proposal etc)Structured and organized and result-orientedFluency in English is a must; good knowledge of Dutchis preferredWhy join Ericsson?At Ericsson, you ´ll have an outstanding opportunity.
The chance to use your skills and imagination to push the boundaries of what ´s possible.
To build solutions never seen before to some of the world's toughest problems.
You ´ll be challenged, but you won't be alone.
You ´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do.
We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity Employer.
learn more.Primary country and city: Netherlands (NL) || Den HaagReq ID: 759158#J-18808-Ljbffr