Account Manager
Barcelona
Barcelona, Catalonia, ES Overview
The Account Manager is accountable for driving profitable growth by identifying, pursuing, and closing business opportunities for assigned customers. They are the ultimate owner of the customer relationship by becoming the trusted advisor to the client.
What you will do
• Drive sales activities to meet short- and long-term objectives.
• Manage up to 6 Tier 3 client accounts.
• Collaborate with the virtual team for sustainable and profitable growth.
• Develop and execute ongoing Account Development Plans.
• Engage with stakeholders to implement growth strategies.
• Build client relationships, ensuring loyalty and satisfaction.
• Understand customer business needs and identify growth opportunities.
• Create a sales pipeline in collaboration with Marketing.
• Ensure accurate and up-to-date sales forecasts.
• Address customer requests and deliver services as agreed.
• Effectively lead and manage the virtual team for optimal alignment and engagement.
• Identify resource needs, plan, and engage resources efficiently.
• Drive two-way communication, linking customer priorities to SITA's value proposition.
• Influence a wide range of customer stakeholders and manage purchase decisions.
• Communicate economic trends internally and externally.
• Obtain necessary business approvals, including presentation at BAB.
• Monitor account status and drive issue resolution.
• Ensure full compliance in all internal and external dimensions of the business.
• Support cash collection activities by resolving commercial issues.
Qualifications
Who you are:
• 5+ years' experience in sales function; preferably within ATI or IT sector.
• Experience in building client relationships at Executive Management level.
• Achieving revenue growth of the client portfolio.
• Achieving or exceeding sales targets.
• Proven successful experience in business development and pipeline management.
• Experience in facilitating and driving account development plans.
• Positive customer service experience.
• Knowledge and Skills:
• Spanish native with fluent English.
• Leadership & management skills.
• Sales Hunter.
• Comfortable with working autonomously and as part of a remote team.
• Customer Focus.
Education & Qualifications
• University degree in business-related field, or equivalent professional experience.
What we offer
SITA's workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who've been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too. And we offer all the good stuff you'd expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world-class learning. Welcome to SITA.
SITA is the world's leading specialist in air transport communications and information technology. We don't just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?
Keywords: Proposal specialist, BID, bid management process.
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Job Summary
Job ID: 2023-4286
# of Openings: 1
Category: Sales
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