Purpose of Position: As an Account Manager, you will work in the Account Management Department.
You will take on full management of the affiliate program within the business, providing a wide scope of services to clients.
You will act as the focal point of contact for your advertiser(s), providing strategic direction and optimization techniques, identifying new business opportunities to grow your programmes and reach the company and your clients' objectives, supporting with technical and financial issues, instilling good account manager practices, and liaising with publishers and other key stakeholders.
Key Tasks:
Respond to advertisers' queries in a solution-oriented manner, efficiently addressing issues.Monitor a program portfolio to proactively deploy new opportunities and/or optimizations.Implement efficient and scalable processes to communicate our local expertise and knowledge with our customer base.Deliver scalable solutions to sell publishers opportunities for a multi-industry advertiser portfolio.Deliver quarterly business reviews with advertisers, adding insights and strategic recommendations.Develop multiple action plans to maintain/enhance our customer satisfaction score. Skills & Expertise:
Previous experience in advertising or e-commerce of at least 1-2 years.English proficiency at B2+/C1 level.Understanding of e-commerce-related technologies and solutions, with the ability to differentiate various online marketing channels.Able to cope with high-pressure situations and meet targets.Ability to develop and maintain long-term customer relationships.Analytical skills to detect challenges/opportunities and provide data-driven solutions.Ability to identify customer/market needs and insights to deliver new services or opportunities. Our Offer:
Flexi-Week and Work-Life Balance: We prioritize your mental health and wellbeing, offering a flexible four-day Flexi-Week at full pay with no reduction to your annual holiday allowance.
We also offer various paid special leaves.Flexi-Office: We provide an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities across Awin regions.Welfare: We provide private health insurance (Sanitas) covering health, vision, and dental treatments.
Additionally, you can request part of your salary in kind for transportation, food, childcare, etc.Development: Our extensive training suite, Awin Academy, covers a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged to support your overall development.Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs.
We will also support you in setting up your remote workspace appropriately.Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program. Established in 2000, Awin is proud of our dynamic, social, and inclusive culture.
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