.As the Account Manager, you will be working in close collaboration within the Allianz Technology Chief Technology & Transformation Officer Area, Finance, and the IT / Support functions. You will support the customers in their transformation, ensuring that governance, contractual, and financial obligations are successfully met by both sides.You will:Customer Relationship ManagementCustomer Relationship FrameworkQuarterly Account Meeting with OEs C-level (preparation, leading, follow-up)Run Net Promoter Score exercise (e.G. Selection of participants; meeting coordination; result consolidation; action tracking)Monthly financial meeting (customer management level/dispute handling)Ad hoc invoice clarificationAd hoc billing reportingCustomer Intelligence & Events - Improve external communication towards customer- Best practice sharing cross Account Management CTOs- New service/Change of service recurring meetings conducted jointly with Service OrganizationContractsPrice Communication (annual/ad hoc)Contractual negotiation, tracking, and closure of all services and projects deliveredResponsible for contractual coverage of revenues and status follow-upTracking and follow-up on contracts in signature process to ensure timely closureFinanceTracking and closure of Overdue Receivables and controlling of monthly payments – interface to Debt Collection TeamCommercialsMonthly approval for billing itemsEnsure monthly Financial ReconciliationInformation about financial clean-ups (e.G. bulk charging BB10, YBC BENSL, Sharepoint retrospective charging, etc)Revenue PlanningConduct annual planning with the OE & AzT Service OrganizationForecasting: Minimize risks in the Year End Steering with proper follow-up on charging status vs. plan/request necessary accruals (OE/CFO)Minimum Requirements:Master Degree10 years of professional experienceExperience working in a matrix environmentFluent English skills both speaking and writingStrong communication skills and customer-centric mindsetFinancial background (controlling/accounting) is a plusSolid data analytical skillsProactive and solution-oriented mindsetPassion for learning and IT Tech cultureIndependent and self-driven working styleAbsolute team player and strong collaboration skillsStrong competence in MS Office applications (Outlook, Word, Excel, and PowerPoint)We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working, including up to 25 days per year working from abroad. We believe in rewarding performance, and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered