Who we areDeutsche Telekom is one of the world's leading integrated telecommunications companies.Leading in customer experience, in technology and in business productivity.
With these aspirations, Deutsche Telekom is targeting further growth.
We are more than just an infrastructure company.
We are a trusted companion in an increasingly complex digital world – at home and at work, anyplace, anytime.
We connect everyone to the opportunities of now.
We believe in the compatibility of economic, social, and ecological aspects and are committed to acting responsibly along our entire value chain.
At Deutsche Telekom, there is a place where passionate talents innovate, learn and grow: Products Innovation Experience (PIX).
With leading experts from competence centers like Experience Design, Artificial Intelligence and Software Development we collaborate with a strong customer-centric approach towards one goal: to create human centered product and service experiences for millions of customers across Europe.
Products that customers love.
Since Deutsche Telekom is amongst the leading global telecommunication companies, we have unique capabilities for innovating a sustainable future: access to latest technologies, exclusive sources of trends and insights, and a global partner network across industries.But the core of PIX is its people, celebrating a brave and curious innovation culture.
To serve and promote these talents and thought leaders, we created a work environment of active empowerment, lifelong learning, and a healthy work-life balance.
What we provideWe are humble and grounded people but bold with our ambition: we aim to create a positive and strong impact in our projects and company, as well as our society and environment.
We appreciate and believe in: Value-based innovation cultureSatisfied, engaged and diverse teamWorldwide collaboration with top domain experts and inspiring colleagues combined with industry leading capabilitiesInfluence on the digitalization journey of millions of customers in groundbreaking exponential agePossibility to join varying B2C and B2B projects across different product and service categoriesPeople leader to serve individual growth, career development and pleasurable work environmentAccess to broad horizontal and vertical learning and training opportunitiesHybrid work with office location in Barcelona, Madrid or Valencia and in-person meetings based on project needs and individual needs only (up to 20% travel time) Your roleThe advertised position is in the Design & Customer Experience team and offers the opportunity to work with a diverse and international group of innovators, on a variety of products and innovation horizons.We are looking for a Accessibility Designer – AX/UX Designer (m / f / d) with profund expertise in Accessibility (AX) to take-over a central role for design of future experiences in B2C and B2B.
You will contribute to:Identify customer insights and translate customers perspective into tangible experience concepts and solutionsCreate inclusive user experience for digital customer touchpoints like mobile apps, web portals, smart TVs, wearables, conversational interfaces, ensuring compliance with accessibility standards (e.g: WCAG 2.2 AA)Create and compose user experience strategies in the sweet spot of desirability, feasibility, viability, and integrityImprove user experience end-to-end along customer journeys, ensuring usability for all, including people with disabilitiesCraft experience prototypes of various fidelity levelsValidate user experience concepts with customersContribute to design teams and related activities across all phases of innovation development process, from initial research to final roll-outApply design thinking and tailored user-centric methods in interdisciplinary project teams, contributing along the process with top experts from multiple domainsProvide customer-centric storytelling and solutions for business decisionsExplore and transfer newest technologies into experience solutions and keep the team ahead of timeShare knowledge and skills and help colleagues and team to grow Your profileThe advertised position requires a selected set of experience and skills:Bachelor and Master's degree in design (e.g.
user experience design, interaction design) and 3+ years of work experience in user experience design and a strong foundation in accessibility (AX) design principlesFluent in EnglishDigital concept and solution expert with profound practice of crafting digital User Experiences for various customer touchpoints and product-/service categoriesExpert in creation and usage of accessible design systemsAdditional expertise in UI design (visual design, graphic design) is a plusMethod expert for user experience and interaction design related activities, from early exploration to realizationModerator and facilitator of design thinking formats, customer-centric workshops and design sprintsDomain expert with experience of applying user-centric and accessibility-focused design activities along the innovation development process in agile and interdisciplinary projectsCommunicator who supports decision makers to challenge conventional practices and to instill customer perspective in decision-making processesStoryteller with the ability of visualizing ideas and solutions, communicate experience strategies and encourage collaborationFuture thinker with the ability to inspire teams with knowledge of user experience design trends, new interaction paradigms and latest experience related technologiesYou are driven by curiosity and empathy, thrilled to explore positive use of technologies for human being and environmentYou embrace complex challenges and problems and inspire new ways of thinkingYou are resilient and understand the complexity of working for a large organization.You are flexible to take different roles and to contribute with different skillset, adapting to teams and projects' needs.You drive for excellence and are on the path of lifelong learningYou rank team always over ego and are passionate about collaboration with people from many cultures T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.