At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.
We are headquartered in Zurich and have more than 12,000 passionate employees working in more than 40 countries worldwide. We are always looking for talented people to help us have a positive impact on our industry and beyond!
Position: Customer Supply Chain ManagerThe Customer Supply Chain Manager is a crucial role to enable the Next Level operating model and ensure the CSD organization sits close to markets & customers. The role will be instrumental in delivering customer service objectives and driving stickiness with our customers to enable long-term growth.
This role will heavily interact with commercial/sales leaders in the markets and key customers to generate deep insights to support the country cluster strategic priorities. Responsibilities include:
Driving performance improvements in local supply chain activities to deliver improved service and cost-to-serve.Partnering with the respective Country cluster MDs to deliver upon the country cluster customer service & volume objectives.Supporting the commercial business development of the country cluster by delivering reliable and responsive service.Owning and developing the Country cluster supply chain strategy and route to market by identifying and balancing key drivers from an economic, industry, customer, and competitive landscape perspective.Managing the GBS process towers & teams and advocating for E2E integration and efficiency.Engaging with Global planning & logistics functions, Regional supply chain teams, and operations as the primary point of contact for all Supply Chain related items in the Country cluster.Ensuring local market intelligence and day-to-day operations are in line with global, regional and local goals (e.g., SLAs, budgets, lead times).Join us in shaping a sustainable cocoa and chocolate future!
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