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DESCRIPTION: HR Business Partner - Amazon LogisticsOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
Role: HR Business Partner
The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the Regional HR Manager, you will play a critical role in delivering the HR plan at our delivery stations in Andalucia. You will work closely with the operations teams at numerous sites in your region providing pragmatic, commercial and employee-focused advice and support to a client group of operations and area managers as well as several support functions.
You will utilize your excellent communication, coaching and influencing skills to drive employee engagement and manage change, ensuring that we retain motivated teams of employees who can deliver an excellent service to our customers. As a HR Business Partner, you will enjoy a varied role and a wide range of interactions across all levels on a daily basis. You will get exposure to many different aspects of the business and have the opportunity to work on national HR projects. Whatever you will focus on, it will all be aimed at delivering the highest quality service to our internal and external customers.
Business Area: Operations - Amazon LogisticsOperations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers and meeting and often exceeding their expectations makes us feel good. The Operations team in AMZL are responsible for managing fast-efficient delivery of our customer orders (last mile) and are the final stage in Amazon delivery on our customer promise and they work very hard to ensure that our customers receive their orders on time, every time.
Main Responsibilities:The HR Business Partner works as an integral part of the HR and wider regional management team. Responsibilities include:
Recruitment and Selection: All Amazon leaders are challenged to Hire and Develop the Best - it's one of our leadership principles. You'll support this by liaising with hiring managers and the talent acquisition team to ensure that vacancies are filled in a timely manner with high caliber candidates.Employee Relations & Engagement: Employee engagement is at the heart of everything we do. We need to care about our employees so they can care about our customers. You'll help develop and deliver engagement and communication plans which drive engagement.Performance Management, Talent Management & Succession Planning: Our annual leadership review ensures that top talent is retained and developed within Amazon. You're at the heart of this, organizing the review process and providing assistance and coaching to line managers on performance development.Generalist HR: Your generalist HR skills and leadership ability will ensure that the HR team provide an exceptional service to your internal customers.BASIC QUALIFICATIONS:The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment.
Required qualifications and skills:
Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focused environment.Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans.Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees.Have a proven hands-on attitude, be flexible and adaptable.Demonstrate the ability to motivate and influence others.Possess strong change management, negotiation and influencing skills.Have intellectual curiosity; bring valuable insight into the team / business.Have led complex change management and/or led key HR project implementations.BASIC QUALIFICATIONS:
Minimum of a Bachelor's degree or equivalent degree.Sound experience in HR in an operations environment.Experience in improvement of HR KPIs (absenteeism, attrition, payroll defects, compliance rate etc.).Knowledge of Spanish Labor law, disciplinary management and dismissal procedures.Advanced Excel and numerical skills, being able to work with large datasets, extract relevant metrics and to evaluate and analyze data succinctly.Verbal and written fluency both in English and Spanish.Ability to travel 30-50% of working time is required.Self-starter, strong drive, problem solving, bias for action and result oriented with the ability and confidence to create structure in an ambiguous environment.Excellent interpersonal skills with the ability to communicate and influence at all levels in a matrix organization.Enthusiastic team player with a strong drive to create a positive work environment.Passion for innovative HR solutions and process improvement.PREFERRED QUALIFICATIONS:Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focused environment.Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans.Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees.Have a proven hands-on attitude, be flexible and adaptable.Demonstrate the ability to motivate and influence others.Possess strong change management, negotiation and influencing skills.Have intellectual curiosity; bring valuable insight into the team / business.Have led complex change management and/or led key HR project implementations.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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