- 2-3 years of work experience in a role requiring detail orientation, analysis, etc.- Familiarity with HubSpot, including integration and systems tools.Software Company HubSpot Administration: - Serve as the primary administrator for HubSpot, focusing on B2B CRM needs, ensuring it is configured and optimized to support complex sales cycles.- Customize and maintain CRM workflows, dashboards, and reports to provide real-time insights into sales activities and performance.- Manage user permissions, custom objects, workflows, sequences, and deal pipelines to ensure alignment with business goals.Data Management & API Integration: - Oversee the integrity and accuracy of CRM data, ensuring it is properly segmented and leveraged for targeted B2B marketing and sales campaigns.- Lead API integration projects to connect HubSpot with other critical business systems, ensuring seamless data flow and synchronized operations across platforms.Sales Tools Management: - Identify, evaluate, and implement sales tools and technologies that enhance B2B lead generation, pipeline management, and overall sales efficiency.- Manage and optimize the usage of these tools, providing ongoing support and training to sales teams to maximize their effectiveness.Sales Process & Workflow Optimization: - Design, implement, and continuously improve sales workflows tailored to B2B processes, focusing on streamlining multi-touchpoint sales cycles and reducing friction.- Develop and enforce best practices for data entry, lead management, and pipeline tracking to ensure consistency and accuracy across the sales team.NPS & Customer Feedback Management: - Implement and oversee NPS surveys to capture customer feedback, analyze trends, and identify areas for improvement.- Work closely with the Head of B2B Partnerships to develop strategies based on feedback, aimed at enhancing customer satisfaction and loyalty.Collaboration & Stakeholder Communication: - Act as the liaison between the B2B sales teams, marketing, product development, and IT, ensuring that CRM and sales enablement strategies are aligned with broader business objectives.- Regularly communicate progress, insights, and recommendations to senior management and other key stakeholders.Continuous Improvement: - Foster a culture of continuous improvement by regularly assessing the effectiveness of CRM and sales enablement initiatives, and by staying informed on industry trends and best practices.- Lead initiatives to refine and enhance CRM and sales enablement processes, ensuring they remain effective in driving sales performance and business growth.- Salary depends on the candidate's expertise.- Schedule: Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 2:00 PM.- Health insurance.- Quarterly team-building activities.- Work mode: 2 days in the office + 3 days remote.- Location: Madrid, Cuzco area.
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