Data Center Security Specialist, DUB South Job ID: 2737391 | Amazon Data Services Ireland LimitedAmazon Web Services (AWS) provides storage, compute, and other solutions to customers globally.
Our customers trust and expect us to protect their data with impeccable physical security, continually evolving security practices to mitigate risk.
The Data Center (DC) Security Team provides physical security solutions to protect AWS personnel, AWS facilities, and information of our customers.
As a Security Support Specialist, you will be tasked with driving operational security excellence within Data Centers while working with partner teams and leaders.
The ideal candidate will manage communications and provide services as required.
You will assist with electronic surveillance and access control requests, helping Data Centre Security Managers streamline efficiency.
You will write and implement security processes and procedures.
Your position will require you to extract metrics and observe improvements by analyzing data.
The successful candidate must have a proven track record of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment and critical thinking.
An ideal candidate for this role will be able to work at all levels, from theoretical knowledge of physical security principles to practical application and real-world implementation of processes and measures.
You should have a proven record of accomplishment in operations room/centre dispatching, data centre security operations, physical security, and customer service; and the ability to multi-task.
Key Job Responsibilities Manage a chat queue, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide support to customers.
Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness.
Manage workflow ticketing and extraction/development of performance metrics.
Configure physical security devices including cameras, readers, and panels.
Support daily operational security across a data centre campus.
Distil overarching security strategy into daily tactics to reach management goals.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
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