WHAT YOU'LL DO: Office and OperationsWork with the Operations Team to identify, develop and implement initiatives to enhance office affiliation amongst the various sub-groups.Assist with ACC Madrid bonding event logistics.Support the creation, coordination, and distribution of ACC Madrid Hub regular newsletters.Responsible for the ownership and upkeep of the ACC Madrid Hub microsite.Organize local, regional, or global ACC meetings/trainings in Madrid.Assist the Office Manager with any ad hoc duties as required.Front of HouseProvide front of house cover and be the first point of contact for all daily operational issues.Organize courier requests, meeting room and workstation reservations, catering requests, and local transport.Ensure there are enough office supplies, including stationery, beverages, and snacks.Support office facilities and logistics.Assist visitors with requirements and requests.Provide excellent customer-focused service at all times.Health and SafetyOrganize desk assessments for staff and new joiner setup.Fulfill fire warden and first aid roles.Ensure the safety and security of staff on a day-to-day basis.Maintain the ACC Madrid Risk Assessment.OtherSupport the Office Manager on global projects and contribute as an active member of ACC Madrid initiatives as required.YOU BRING (EXPERIENCE & QUALIFICATIONS)1 to 2 years in a Reception/Administration role in a busy medium to large size corporate organization.Experience in a fast-paced professional services organization preferred but not essential.SkillsStrong customer service skills.Excellent verbal and written communication in English and Spanish.Professionally presented.Knowledge of Health and Safety.Proactive with lots of initiative, strong team player, and able to work autonomously.Highly flexible.Ability to prioritize and organize.Energy and enthusiasm.Good knowledge of Outlook, Word, Excel, and PowerPoint.Naturally positive and motivated with the ability to motivate others.Attention to detail - do it once, do it right.YOU'LL WORK WITHThe Office Operations Assistant will work alongside the ACC Madrid Ops Team to oversee front of house and will be working on projects with the Office Manager.
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