Job description What we are looking for: The Director of Sales (DOS) is in charge of oversee and manage sales, G&E and reservation to ensure maximum revenue. The DOS should work closely with the Global Team (Sales & Revenue), to develop strategies to maximise REVPAR and grow market share.
The job of Director of Sales is executed satisfactorily when: Maintain and promote a team work environment with effective and clear communication amongst co-workers. Maintain and promote clear communication with Global Team (Sales & Revenue). Ensure best client service is being made available through communication amongst the team and other departments, cross training within the department and appropriate office coverage. Works with Cluster Sales team to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with hotel management team to create and implement a sales plan addressing revenue, customers, market & segments: Leisure and MICE. Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard. Ensure hotel meets or exceeds budgeted goals. Follow and track company cross-sell procedures. Utilize and expends company profile database to determine geographic areas for travel/MICE agent calls while maintaining top and existing travel/MICE agent aacounts. Organize travel/MICE agent month and industry rates for slow months. Assists with the development and implementation of promotions, both internal and external. Creating a focus on attracting new business. Attending and contributing to the weekly RevMax meeting. Updating and owning the sales strategy & sales plan with General Manager and Global Team (Sales and Revenue). Updating and owning the month end report ("GM Monthly report"). Review and approves any special negotiated rates by signing the contract (WHS, G&E, Consortia, TMCs). Provides positive and efficient leadership to ensure maximum revenue potential. Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives. Participates in sales calls with members of sales team to acquire new business and/or close on business. Develop and send together with the Cluster Sales team informative press releases to targeted lists highlighting all activities and promotions. Responsible for the training of staff. Follow and promote hotel standards with guests, co-workers. Evaluates and drives the hotel's participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc. Monitors all day to day activities of direct reports. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence, wholesale agreements). Handles their local market performances. What you will find: Day-to-day operational advantages such as transport to the hotel, accommodation support, meals at the staff canteen during shift. Excellent working environment with a great, committed, and cohesive team to be part of and comfortable office with daylight and Es Vedra views. Career growth opportunities internally and internationally within a fast-growing lifestyle brand. Innovative tools to help you and your colleagues perform their work. Part of Destination by Hyatt. Requirements The person we are looking for, must have the following qualities: High degree of commercial awareness and be able to understand links between sales and profit with excellent sales and negotiation skills. Good business sense and the ability to motivate and lead a team. Willing to travel nationally and internationally to represent the hotels of the company. Customer care, organized, meticulous, cohesiveness, carrying, adjustable, open-minded, committed and creative. Elegant grooming standards applicable to a lifestyle luxury hotel brand. Fluent in English, good level of Spanish, any other language will be considered a plus. 5 to 6 years experience in the sales and marketing or related professional area. And min three years experience in a senior sales role. 3-year degree in Business Administration, Hotel and Restaurant Management, or MBA. Driving license, EU Citizenship.