.Job Title: Account ManagerDepartment: Customer SuccessLocation: BarcelonaType: Full-timeReports to: Team Lead & Head of Customer SuccessAbout Us:Rentals United ( https://rentalsunited.Com/ ) is a hot B2B travel tech company born in 2014. Offices are located in Barcelona and Warsaw, and workmates are spread worldwide. We help our clients - Vacation Rental Owners and Property Managers- distribute their properties onto multiple sales channels in real-time, saving them time and increasing their booking rates and experience!Transparency, Connection and Opportunity building are the value pillars that represent Rentals United's People and Product!Role Overview:As an Account Manager, you will be pivotal in consulting real-time growth opportunities in maintaining and nurturing relationships with our clients. You will serve as a trusted advisor, working closely with clients to drive mutual success and growth within the industry.Key Responsibilities:- Strategic PlanningUnderstand each client's strategic objectives and identify growth opportunities.Evaluate client performance and develop action plans for optimization.Organize regular calls and business reviews to align with client expectations.- Relationship ManagementCultivate collaborative relationships with key clients.Liaise with internal teams to deliver optimal results for clients.Gather and relay customer feedback to relevant teams.- Sales Channel Optimization/ProjectsAssist clients in developing new sales channel connections.Lead initiatives for sales channel revenue share deals.Analyze sales channel performance and recommend improvements.- PerformanceForecast and track Monthly Recurring Revenue (MRR).Work towards achieving MRR targets.- Data ManagementUtilize CRM systems for efficient data management.Organize sales cycle records to track progress effectively.- Deliver ProposalArrange meetings with clients for upselling opportunities.Conduct product/service demonstrations.- NegotiationNegotiate contracts to secure mutually beneficial deals.- NetworkingEngage in online and offline networking activities as required.Key Performance Indicators: Quarterly and Monthly Recurring Revenue (QRR and MRR)Required Skills and Qualifications:Proficiency in English + Business level in a second language (one of four RU main languages)Knowledge of MS Office for reporting and documentationDeep understanding of negotiating techniques and marketing tacticsCustomer-centric and analytical mindsetPreferred Skills and Qualifications:Understanding of Vacation Rental Business, Property Management Software, or Online Travel AgenciesProficiency in Engslih & Spanish/FrenchKnowledge of CRM or sales management software (Hubspot is a plus!)real-timeTimetable:- We support the work-life balance of our colleagues. Autonomy, flexibility and of course, our working from home scheme.- Early finish on Fridays ( 2 pm ).Benefits:A dynamic and multicultural environment, with 20+ nationalities to meet
