.Our storyStrada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale.
Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.It's why we're so driven to connect passion with purpose.
Our team's experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.To learn more about us, visit stradaglobal.ComMain ResponsibilitiesSupport salesEnsure clients and internal operational teams understand the scope of services as per contract, service delivery model and system landscapes.Analyze and detect possible risks in the service transition workstream and act upon it accordingly.Define global processes.Define test strategy and ensure a common understanding and execution of it amongst the project stakeholders.Implement global service delivery tools.Ensure project timelines, delivery of quality.Conduct and manage client facing workshops.Help client understand the implementation methodology: what are we implementing, when and how.Onboard Local Service Transition Consultants.Coordinate and support Local Service Transition Consultants during the local implementations (country level).The role will involve local country and international travel and time away from home (Respecting the Covid restrictions).Experience and skillsWorking experience in HR and Payroll services delivery/operations.Coordination between different stakeholders within an organization.Strong communication skills, with previous customer-facing/ liaison experience.Good English, written and verbal.Highly organizational and analytical skills to oversee large and multiple projects.Good PC Literacy – Word, Excel, Project and PowerPoint.Experience in working closely with operational teams on international level.Ability to manage process/service workshops with multiple customer contacts.BenefitsWe offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person.
Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options