.Senior Manager, Transformation & Operating ModelJob Title: Senior Manager, Transformation & Operating ModelThe Head of the TRU Transformation & Operating Model team leads strategic operating model and change programs that are top-of-agenda for the Travel Unit Executive Leadership team. He/She is able to collaborate with and lead through influence with key stakeholders (ranging from senior leadership to staff, and possibly external consultants) to deliver challenging programs/initiatives within tight timelines and to high quality. He/She is able to engage on a varied set of business areas, providing strategic process consultancy as well as program management needed to achieve expected business outcomes.1. Drive the definition of the implementation plan/roadmap as well as implementation when applicableBeyond the definition of the target operating model, the Senior Manager Operating Model will support Leadership to define the transition plan (including the transition organization) and its implementation. He/she will work closely with the Business Lines, Regions, transversal units in RMS and TCO, P&C and other corporate functions (e.G. CST) where needed. He/she will have to define the right strategy to reach the target model, run workshops to unlock operational issues, and ensure a smooth implementation of the model in order to preserve business continuity while evolving the organization.2. Lead organization design strategy projects (Structure; Accountabilities; Governance; Working Practices;Capabilities: People; Processes; Technology) with key stakeholders in the BU and with high level of autonomy. Define and deliver complex studies focused on high priority organizational issues faced by the business leaders. Projects require balancing the inputs and requirements of many stakeholders, a deep analysis of the possible scenarios and their impact (both on organization and business), a deep understanding of the Product and Customer Life Cycles and TU Heartbeat across the Travel Unit Business Lines (Airline Solutions; Travel Distribution; Airport IT & Airline Operations; Outpayce; Navitaire), Regions and RMS. For those projects under his/her responsibility and in cooperation with the business lines/regions' leadership:Define the problem statement, the scope and approachDefine the deliverables and KPIs for measurementDrive the projects end to end using business/industry methodologies, best practices and managing a virtual team of resources from the BU and internal functions (P&C, Finance etc.)Present findings and recommendations to decision bodies (TU Transformation Board: BU Head & Direct reports mainly).3. Ensure coherence of the overall Operating Model over time & promote continuous improvementSupport the BU Head & leadership to continuously evolve the Travel Unit working model and ensure coherence and consistency (when applicable) across the Travel Unit