DESCRIPTIONAmazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician Interns to join our expanding team.This position involves hardware and network diagnostics followed by physical repair. All interns will be exposed to independent work and in a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.As an intern, you will participate in our 12-week internship program in our London Data Centers.Duties & ResponsibilitiesYou will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data centre space.Duties include:Hardware troubleshoot in servers which are not live with an AWS technician's supervisionUnderstand the importance to meet SLA's against assigned trouble ticketsFollow the AWS technician's during network troubleshootingReplace Media (SSD/HDD) according with AWS Data Tech guidancePerform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techsInteract with third party vendors & contractors who are working on siteAmazon internships are full-time (40 hours/week) for 12 consecutive weeks. This position requires the intern to report to work onsite on a daily basis. Intern schedules are typically day schedules, Monday-Friday. A full-time position as a Data Centre Tech could involve day, evening, or weekend shifts and on-call rotations.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Candidates must hold the right to work in the U.K. before or by the commencement of the internship.BASIC QUALIFICATIONSIn pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar with 2024/2025 graduation dateExcellent communication skills, both written and verbalAbility to work well with others in a team environment, displaying excellent time management skillsPREFERRED QUALIFICATIONSBasic knowledge of Linux is an advantageBasic knowledge of networking is an advantageAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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