Role Purpose: The Business Intelligence & Operations Specialist is a key role to support excellence and efficiency within the Sales team.
This role enables flawless processes, smooth business execution, and effective tools functioning.
The role will consist of two main parts and sets of responsibilities: 1) Business operations support 2) Data analysis, maintenance, and support.
Key Responsibilities:This role has a significant impact on the performance of the team and execution excellence, driving several important topics:
Business Operations Support:Rhythm of the business management: scheduling, preparation, follow-up communications (Sales ROB, ORBs)Pipeline data quality management, pipeline hygiene/health maintenance (MSX)Regular communications support: design, preparation, sending out, and follow-up on questionsDecrements control and analysis of their impact on the businessKey reports data quality management: raise technical tickets in case of errors, follow up on resolutionPreparation for monthly/quarterly business reviews with subsidiariesCollaborate across a range of internal teams supporting day-to-day operations and ROB (e.g., ROC, Delivery, etc.
)Collaboration with/across WE HQ teams on issues and supporting resolutionData Analysis, Maintenance, and Support:Perform data profiling to identify anomalies and apply steps to resolve inconsistencies due to disjointed reporting assetsCoordinate with reporting teams, management, and end-users to enhance reporting functionalityDevelop protocols on how to manage data complexity in a large corporate environmentRegular update and maintenance of Power BI reports, timely tracking and correction of errorsMaintenance and refresh of key excel-based reports portfolioBuilding new queries and upgrading existing ones in the excel-based reports when requiredQualifications Required:Advanced degree preferredBachelor's degree preferredFluent in English is a mustPrevious experience in a similar role is a must5+ years in an analytical position is preferredGood knowledge/advanced user of MS Office packages (Excel, Outlook, One Note, PowerPoint) is a mustBusiness Operations Support Skills:Pro-active, well-organized, able to work independently and efficiently as part of the teamAble to work under pressure, with strict deadlines and large amounts of informationCapable of prioritizing multiple projects, focusing on key ones and achieving execution deadlinesGood understanding of general operational and business processes of the companyEffective with Office packages (Excel, Outlook, PowerPoint)Excellent analytical abilityStrong written and verbal communication skillsData Intelligence Skills:Advanced Microsoft Excel skills is a mustSolid knowledge of Power BI is nice to haveDeep knowledge of data query languages including MDX/DAX/Power Query M for structured datasets is a mustStrong experience in the Microsoft Power Platform: Power Query, Power Pivot (preferred)Understanding of current data protection methodologies (preferred)
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