Business Intelligence & Operations Specialist is a key role to support excellence and efficiency within the Sales team.
This role enables flawless processes running, smooth rhythm of the business execution, and effective tools functioning.
The role will consist of 2 main parts and sets of responsibilities:
Business operations supportData analysis, maintenance and support Key responsibilities
This role has a significant impact on the performance of the team and execution excellence of the team, driving several important topics:
Business operations support: Pipeline data quality management, pipeline hygiene/health maintenance (MSX)Regular communications support: design, preparation, sending out, follow up on questionsDecrements control and analysis of their impact on the businessKey reports data quality management: raise technical tickets in case of errors, follow up on resolutionPreparation for monthly/quarterly business reviews with subsidiariesCollaborate across a range of internal teams supporting the day-to-day operations and ROB (ex.
ROC, Delivery, etc.
)Collaboration with/across WE HQ teams on issues and supporting to resolve them Data analysis, maintenance and support: Perform data profiling to identify anomalies and apply steps to resolve inconsistencies due to disjointed reporting assetsCoordinate with reporting teams, management and end-users to enhance reporting functionalityDevelop protocols on how to manage data complexity in a large corporate environmentRegular update and maintenance of Power BI report, timely tracking and correction of errorsMaintenance and refresh of key excel-based reports portfolioBuilding new queries and upgrading existing ones in the excel-based reports, when required Qualifications required (Advanced degree preferred): Bachelor's degree preferredFluent in English is a mustPrevious experience in a similar role is a must5+ years in an analytical position is preferredGood knowledge/advanced user of MS Office packages: (Excel, Outlook, One Note, PowerPoint) is a must Business operations support skills: Pro-active, well-organized, able to work independently and efficiently as part of the teamAble to work under pressure, with strict deadlines and large amounts of informationCapable to prioritize multiple projects, focus on the key ones and achieve execution deadlinesGood understanding of general operational and business processes of the companyEffective with Office packages, Excel, Outlook and PowerPointExcellent analytical abilityStrong written and verbal communication skills Data Intelligence skills: Advanced Microsoft Excel skills is a mustSolid knowledge of Power BI is nice to haveDeep knowledge of data query languages including MDX/DAX/Power Query M for structured datasets is a mustStrong experience in the Microsoft Power Platform: Power Query, Power Pivot (is preferred)Understand of current data protection methodologies (is preferred)
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