.Roche fördert Diversität, Gleichstellung und Inklusion und repräsentiert die Gemeinschaften, denen wir dienen. Wenn es um die Gesundheitsversorgung auf globaler Ebene geht, ist Vielfalt eine wesentliche Zutat für den Erfolg. Wir glauben, dass Inklusion der Schlüssel zum Verständnis der unterschiedlichen Bedürfnisse der Menschen im Gesundheitsbereich ist. Gemeinsam engagieren wir uns für Individualität und teilen die Leidenschaft für eine herausragende Versorgung. Kommen Sie zu Roche, wo jede Stimme zählt.Die PositionAt Roche, we are passionate about transforming patients' lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.Summary of the position:Doing now what patients need next. Patient Care is the front facing connection with our patients and our customers that serves as an engine for delivering value. In PatientCare, we contribute to our commercial success by assisting patients, supporting our customers and partners, promoting and selling products, digital solutions, and services. We do so by acting in a customer-centric, future-oriented manner and with business sense when developing current and new services.The Patient Care Team Manager is responsible for ensuring the efficient and purposeful achievement of all Patient Care business objectives. This is accomplished by leading a team of internal Advisors and Specialists, as well as overseeing the operations and performance of the external partner team (Outsourced Services), in accordance with Roche Operating Principles and Leadership Commitments. The role proactively delivers Patient Care services that align with evolving business needs, all the while ensuring the excellence of the service provided to the Global Patient Care customers and patients.In addition, builds relationships with the assigned Country Organizations, through effective Business Partnering, and works together on identifying and selecting service options and in market development. Works with Patient Care stakeholders to ensure that activities are carried out efficiently and purposefully, thus positioning Patient Care as a strong partner in market development, that the continuity and quality level of services are guaranteed, as well as that new market opportunities such as customer services are created. Thus proactively delivering Patient Care services that meet evolving business needs