Yb-89 Luxury Support Agent (Polish Speaker)

Our client, a luxury automotive brand, is looking for customer care agents to provide customers with the highest quality service. We are seeking someone with previous experience in luxury customer service or the hotel industry.
As the first point of contact for our clients' customers, you will be a true brand ambassador. Interested in learning more? Apply now and let's discuss the position in more detail.
Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will include:Representing our client's products and servicesBeing the first point of contact for customersSupporting the development of the Customer Interaction Center by introducing your ideasUsing your communication skills to help customers with a wide variety of issuesEnsuring customers have a positive experience that meets our client's quality standardsSkills, qualifications, and interests you need to succeed in this role:Native level of Polish with a proficient level of EnglishPrevious experience in luxury customer service or the hotel industryExperience working in the automotive industry is a plusExcellent verbal and written communication skillsAble to quickly understand customers' needs and manage their emotionsWell-organized and structured in your workBased in BarcelonaWhat's in it for you?Competitive salaryWorking in a fast-paced and highly changeable environmentBeing part of the creation of the Customer Interaction Center of one of the world's leading luxury automotive brandsWorking in an inclusive, diverse, and international teamPossibility to partially work from home after the initial training monthsStarting date: 03.07.2024Your future company:
An innovative luxury automotive brand that is currently creating an in-house Customer Interaction Center. They have offices worldwide to cater to the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries.

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