Sales Operations Specialist Job Description
You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.
In this hybrid role of Sales Operations Specialist for Spain & Italy, you will be part of a dedicated in-market EMEA sales operations team who work in partnership with our sales teams to provide deliver on non-customer facing selling activity, managing and improving commercial processes and driving continuous improvement whilst delivering exceptional customer experiences. Thus enabling faster profitable growth within the business.
Key Responsibilities:Deliver, continuously improve and standardise effective support to sales and customers that delivers exceptional customer experiences.Provide support with Sales Growth activity in:Managing customers' questionsAd Hoc customer project supportTailoring customer presentationsExhibition and event support and logisticsEnd User Tender submission support - non-commercial elementsCustomer contract co-ordination / calendar / storageDistributors Supply and input (customer portals) mass product information requests for customer catalogues and web sitesSupport commercial operationsCo-ordinate and issue customer and internal commercial communications (operations eg T&C;, legal, pricing)Provide commercial meeting supportProvide co-ordination support for commercial programmesProvide support on translation of commercial materialsSupport master data changes for CustomersPO support for salesSupport Ad hoc administration requests from salesAbout Us:Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands-and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.
At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform - so there's your open door of opportunity. It's all here for you at Kimberly-Clark. Led by Purpose. Driven by You.
About You:You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
Qualifications:Fluency in written and spoken English and the language of the market is essential.Italian (B1+/B2) will be advantageous.Experience in Sales / sales operations or marketing in a corporate environment is preferred but not essential.Customer relationship management skills.Team player with strong collaboration and interpersonal skills.Strong administration skills.Excellent written and verbal communication skills.Strong work ethic, proactive, and highly organized.Attention to detail, analytical and high level of accuracy.Excellent time management skills, sense of urgency, able to separate urgent and important tasks.Excellent problem-solving skills / Able to use own initiative.Proactive/can-do attitude.IT literate with ability to learn KCP internal systems.Thorough knowledge of all MS - Office tools is required; Salesforce is advantageous.Total Benefits:Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.To Be Considered:Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website.
And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. This role is available for local candidates already authorized to work in the role's country (Spain) only. Kimberly-Clark will not provide relocation support for this role.
#LI-Hybrid #LI-Remote
Primary Location: Madrid Office
Additional Locations: Worker Type: Employee
Worker Sub-Type: Regular
Time Type: Full time
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