What You'll Do: As part of the Criteo Workplace team (WP), the Workplace Coordinator (France) will be part of a team and develop, focusing on soft services, while working side by side with vendors and partners (landlords) to ensure smooth day-to-day operations in our Barcelona office. This position requires a high level of Service Attitude, Communication, and Negotiation skills. This role is ideal for an ambitious workplace coordinator looking to work in a very dynamic and international environment whilst developing their skills in people concierge, budgetary involvement, and innovation & creative incentives and flexible ways of working. This position requires full-time physical presence at the office.
Responsibilities: Reporting into the Workplace Manager, you'll help oversee Workplace operations for our Barcelona office.Partner with other Workplace coordinators & managers in EMEA to run the offices, maintain and develop relationships with Criteos to understand their expectations, and keep open communication at all times while delivering company objectives.Implement new technologies and procedures, creating a space where Criteos can produce their best work.Help take responsibility for day-to-day office services and collaborate with in-house vendors (technicians team/cleaning) and help lead your partners (greetings, Hospitality for guests and employees, janitorial, maintenance, MyCriteo ticketing, resolution, etc.).Act as an interface to all stakeholders to ensure world-class services provided in WP's contribution.Assist with organization of events (both internal & external), coordinating all logistics details (security, building access, room setup, catering).Manage last-minute changes and ensure smooth execution on the ground for all teams involved, usually for larger scale events where you'd partner with Internal Events.Maintain accurate floor plans and allocate desk space to teams (e.g., new starters) via Office Space (space planning tool) and coordinate any office moves while updating Mapiq (desk booking tool).Be the WP face to our internal customers in Barcelona - be approachable for questions and comments from employees and react appropriately to queries raised.Facilitate communication and WP's brand between the Criteo offices.Coordinate integration of new employees into the Criteo life.Help drive Change Management and cultural Onboarding.Monitor and ensure consistent work processes and high service levels across locations.Assist with the coordination of facilities for all new starters (desk allocation, security cards).Ensure all staff and visitors are adequately informed and trained about health and safety standards both on joining the company and thereafter.Support business partners across the company (local & global) when applicable in a complex and multicultural organization.Sometimes assist the Workplace Manager in managing both Capex & Opex budgets.Help execute office renovation plans as needed.Act as a role model at all times.Prepare shipments/pick-ups for employees' first/last day.Purchase and keep track of office snacks/inventory.Replenish office supplies.Book and set up meeting rooms when requested.Assign lockers to employees.Manage supplier orders and tracking.Who You Are: Proactive with a very positive attitude and attention to details.High dedication to customer service and hospitality.Organizational skills, high degree of initiative, and self-motivation.Ability to effectively manage multiple tasks and work flexibly under tight deadlines.Knowledge of Health & Safety local compliance is a plus.Excellent written and verbal communication skills, highly articulated and polished.Fluent in English and Spanish.Qualifications: Experience in customer service & problem solving.Practice in managing vendors and driving quality audits.Ability to build and track budget through forecasts.Strong computer skills (Word, Excel, PowerPoint basics). Internet & social networks familiarity is a plus.Who We Are: Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry-leading Commerce Media Platform. At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital status.
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