(Wk-507) Global Reservation Manager - Madrid Based.

- Oversee all global reservation operations across multiple platforms.- Develop and implement effective reservation strategies.- Ensure high levels of customer satisfaction through excellent service.- Coordinate with various departments to optimise reservation processes.- Keep track of sales figures and reporting to senior management.- Handle customer complaints and queries in a professional manner.- Monitor and manage team performance to ensure targets are met.- Stay updated with latest retail trends and customer service best practices.A successful Global Reservation Manager should have:A degree in Business, Marketing or relevant field.Proven experience in a managerial role within the hospitality industry.Strong understanding of reservation management systems and procedures.Excellent customer service skills and a customer-centric approach.Proficiency in English, both written and spoken.Ability to lead and motivate a team.Strong problem-solving skills and the ability to handle pressure.The company is a leading player in the hospitality sector, known for their commitment to quality and their consistent delivery of exceptional customer experiences.- A competitive salary with a generous bonus.- Excellent opportunities for career progression.- A supportive and inclusive work environment.If you are a motivated individual with a passion for the luxury industry, we would love to hear from you. Apply today to join our dedicated team.#J-18808-Ljbffr