With Relocation Support Slovenian Customer Service In Barcelona

Key Responsibilities: Offer outstanding customer support in Slovenian and English through phone, email, and chat channels for travel-related queries.Assist customers with booking services such as flights, hotels, and car rentals, while providing relevant information about travel policies and options.Manage and resolve customer issues related to changes, cancellations, refunds, and other travel disruptions.Suggest tailored travel solutions and alternatives based on customer preferences and needs.Ensure a high level of customer satisfaction by responding promptly and professionally to all inquiries.Stay informed about the latest industry trends and travel policies to provide accurate advice to customers.Collaborate with internal teams to ensure smooth operations and efficient problem resolution. Requirements: Native Slovenian speaker with English proficiency (B2).Prior experience in customer service or the travel industry is preferred.Excellent communication and problem-solving skills.Ability to work efficiently in a fast-paced, customer-centric environment.Experience using multiple communication channels (phone, email, chat) to address customer needs.A passion for travel and helping customers navigate their travel-related concerns. Benefits: Competitive salary with performance-based incentives.Opportunities for professional development and growth within the travel industry.Experience working in a multicultural environment in the heart of Barcelona.Comprehensive training on travel products, tools, and customer service best practices.