Validation Manager For Myservices(Servicenow)

He/she will be a member of Global IT Area at the corporate level, located in BIESA. This position will belong to IT GAE Insights & compliance, functionally working for Enterprise Service Management Platform Operations with main focus on the strategic platform MyServices (ServiceNow) within Boehringer.

Responsibilities Validation support of global enterprise applications in this case focused into ServiceNow which is a GxP and Gamp5 environment extensively used by IT and Business on many different processes/capabilities offered which for sure follow the risk base approach in other to classify the criticity of them and the validation requirements behind. Support and guide day to day validation operations on the different MyServices processes like within release management. Demand and project validation and compliance alignment, planning and release to production. Support and handling deviation management. Support, centralize and ensure Audits readiness and execution. Support the improvement and optimization of the global template solutions. Participation in deployment projects of the template solutions from a validation perspective. Requirements Degree in Business Administration, Computer Science or comparable professional experience. Professional experience in IT optional with focus on validation in a GxP environment, understanding of GAMP5 V2. This knowledge is crucial for ensuring compliance with industry standards and enhancing the quality of our IT systems. Quick learner in order to support LeVA system Life cycle documentations (e.g. VP, URS, FS, RA, Testing Reports, AAP, ...) and challenge the validation status quo at Boehringer. Experience in developing and training the applicable Standard Operating Procedures as defined in Validation Plans. Experience and background in ITIL V4. This expertise is essential for managing IT services and aligning them with our business needs. Pharma industry knowledge is a plus. Excellent spoken and written English. Experience working in a virtual, international and multicultural environment. Excellent organizational and analytical, results-oriented, good communication, teamwork and collaboration skills. #IamBoehringerIngelheim because…


We are continuously working to design the best experience for you. Here are some examples of how we will take care of you:

Flexible working conditions. Life and accident insurance. Health insurance at a competitive price. Investment in your learning and development. Gym membership discounts. If you have read this far, what are you waiting for to apply? We want to know more about you!



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