The Company lastminute.Com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.Com, Volagratis, Rumbo, weg.De, Bravofly, Jetcost, and Hotelscan. Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers' travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution.
More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveller journey for millions of people. At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Lastminute.Com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange.
Job Descriptionlastminute.Com is looking for a UX Researcher for its Design team based in Spain, Portugal, or Poland. You will be part of a diverse Research team and will work closely with Product Managers and designers to conduct research and analyse data to uncover insights and opportunities to improve our product and services.
We want someone who is excited about learning more about the world of travel and eager to gain knowledge with the team.
Key ResponsibilitiesWork in a diverse team of UX Researchers with a Lead UX Researcher to guide you.Work closely with Product Managers and Product Designers to define the scope of your work and research opportunities from discovery to validation.Conduct UX Research activities from qualitative to quantitative, such as (but not limited to) in-depth interviews, usability testing, surveys, concept tests, and workshops.As part of the UX Research team, you will have an active role in discussing and improving our research practice, processes, and activities.Be co-responsible for sharing and maintaining our user research and insights repository.Empower non-researchers to be involved in UX Research activities, with your guidance and support.Build a strong relationship with other areas that deal with user data, such as data science and customer experience to leverage the knowledge we already have of our users and their behaviour. QualificationsYou have been working as a UX Researcher (or similar role) for at least 3 years. You are curious and passionate about investigating human behaviour.
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