Travel Advisor, Icelandic Speaker

We're looking for Icelandic speaking Customer Support professionals to join our client's team in the beautiful Barcelona!What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of thecustomer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; Meet and exceed ourcustomer service quality goals, compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback.What's the offer: Hybrid work model; Health Coverage andPrivate Health Care; Attractive Salary package.What we're looking for: Icelandic C2 level; English B2 level;Ability to resolve customer concerns and create a seamless customer experience; Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices; Immediate availability; EU Citizenship or Spanish residence.Don't miss this incredible opportunity! Apply now!#J-18808-Ljbffr