Main Job Tasks, Duties and Responsibilities:
Develop a schedule to assess training needs Conduct employee surveys and interviews Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives, and materials Contact and utilize outside vendors and resources for instructional technology Test and review created materials Maintain a database of all training materials Instruct employee training and onboarding Conduct training through new training materials Review employee performance and learning Coordinate and monitor enrollment, schedules, costs, and equipment Document processes and procedures when overseeing client training sessions Create Product Knowledge Tests and maintain its data Education and Experience:
At least 3 years' experience in the Training Field and Environment Any certification is an advantage including Facilitation Skills and Training Management Experience with implementation of training methodologies and corrective action programs Preferably with eCommerce background Can conduct Training Needs Analysis (TNA) Strong computer skills including Microsoft Office, applications, and databases Knowledge of Training Tools, Concepts and Methodologies Knowledge of relevant regulatory requirements Key Competencies:
Strict adherence to company philosophy/mission statement/sales goals Excellent verbal, written and interpersonal communication skills with all levels of management Organized and able to create multiple timelines, budgets, and schedules Strong analytical and problem-solving skills Must be self-motivator and self-starter Able to multitask, prioritize, and manage time efficiently Excellent leadership, team building, and management skills Encouraging to team and staff; able to mentor and lead High regard for compliance standards, quality process and excellence Creative ability & writing proficiency Must adapt well to change and successfully set and adjust priorities as needed Must be proficient with Microsoft Office (intermediate Word, basic Excel and PowerPoint) Must have excellent attention to detail Sound judgment and effective decision-making skills Customer service oriented Must be amenable to flexible schedule and weekend work Zero to minimal training needed, must be ready to hit the ground running Must be resourceful and able to learn independently Very knowledgeable and comfortable using different customer interaction channels (Phone, email, chat, social media etc.) Has a positive and bubbly personality Job Types: Full-time, Permanent
Pay: Php28,000.00 - Php30,000.00 per month
Benefits:
On-site parking Pay raise Schedule:
8 hour shift Shift system Supplemental Pay:
13th month salary Overtime pay
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