.TEMBO HEAD OF E-LEARNING (BASED IN ANY MSF OCBA HUB)ESFull TimeHuman ResourcesGENERAL CONTEXT OF THE POSITIONMédecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.Tembo Vision is a Learner-centered space that provides efficient digital learning and development opportunities adapted for all MSF staff, to better contribute to MSF operations and MSF social mission.JOB GENERAL OBJECTIVE AND PLACE IN THE ORGANIZATIONThe Head of eLearning is responsible for functional designing, optimizing the Tembo platform to align with L&D and partners strategies and user needs.Directly accountable to the Tembo Director, and as part of the Tembo Management Team, he/she provides strategic direction on Tembo's eLearning strategic priorities and product evolution.Playing a key role in implementing Tembo's governance model, the Head of eLearning will also represent Tembo in both internal and external eLearning forums and platforms.Keys ResponsibilitiesDefine with the Management Team, Tembo's Business strategy, annual planning, and budgeting processes.Work with the L&D units to define Tembo e-learning strategy, objectives, and outcomes.Design, develop, and supervise the implementation of the Tembo eLearning services' planning and budget.This position will play a key role supporting the new governance model of Tembo.Establish and cultivate strong working relationships with MSF OCs/entities.Promote Tembo services and value proposition among different MSF & external stakeholders.Oversee and guide the eLearning team, providing leadership and support.In close collaboration with the Tembo Resource Manager, responsible for hiring, training, managing, and developing the eLearning team.Collect and analyze users' feedback to understand learners' needs.Define, produce, provide methodology, guidelines, processes, tools, and good practices for digital learning solutions.In collaboration with the Production department, ensure the implementation and dissemination of the new learning services catalogue.Define, agree and implement the new Change Request Procedure.Analyze Tembo data and analytics to track learner progress, engagement, and performance.Ensure quality and timely services deliverables to all stakeholders and partners.Stay current with emerging trends and best practices in digital learning.Ensure the eLearning team participation in initiatives/projects.Foster and encourage collaboration between Learning teams and other Tembo Departments.SELECTION CRITERIAMinimum of 3 years of experience in management of complex projects
