Telemarketing Administrator (Substitution)

Executive Administrative Officer (Business Systems Specialist)TASKSOperationsLiaise with Telemarketers and Admin to make reservations for holiday preview bookings in the appropriate systems.Support TM Admin Supervisors with all departmental tasks.AdministrationCheck room availability as requested.Process bookings in reservation system and update appropriate tracking systems.Assist Telemarketers with pricing of packages.Support TM Supervisor monitoring telemarketing issues/queries on a daily basis.Inform HP, Sales Reception, and Resort reservation of any last minute bookings, changes, and cancellations.Track TMK hours on a daily basis.Distribute reports as required.Check departmental inboxes and process information accordingly.Assist with visual presentation of team competitions, spifs, etc.Assist with customer service issues/calls & tasks as required.OtherHelp with other administrative matters or related tasks as assigned by management.Assist with completion of verification, compliance and activation calls.Work with Goldmine Administrator to assist with work.Comply with MVC Company policy and procedures.SkillsMust have excellent attention to detail.Must have high level of computer skills including using CRM systems, Microsoft Office, Mail merge.High level of spoken and written English is essential; other languages are an advantage.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.#J-18808-Ljbffr