.Technology Process & Performance ManagerWhat this role is about?The primary role of Technology Process Manager is to ensure that the IT processes, data and technology perspectives are in line with the organization's strategies, policies and standards.Being the expert in the D&IT process you will own and keep improving them in line with D&IT Strategic goals and objectives.You will also support on designing and implementing D&IT KPI, interacts with D&IT Management and D&IT Leads to present the results for their analysis and decision making as well as facilitate trainings and communications in alignment with Change management teamWhat will you do?Manage one or several D&IT processes to effectively approve or reject introducing changes and making improvements that will increase productivity, reduce costs and keep it simpleEnsure that processes and practices are aligned across teams and providers to operate effectively and efficientlyContribute to the development of policies, standards, and guidelinesAlign Technology processes with Technology's strategic & operational goals, ensure alignment of process design to strategic and operational goals, establishing process measurement systems that align with organizational goalsRecommend and participate in the analysis, evaluation and development of long-term D&IT strategic KPIs roadmap and operating plans related to D&IT function's own capabilities in line with the enterprise's long-term objectivesEnsure accuracy and integrity of Technology Master Data in D&IT systems (ServiceNow, PowerBI, ...)Provide support on monthly D&IT Strategic & operational KPIs and any other D&IT dashboard.Be a Gate keeper of all D&IT process documentation of the ODCIOEnsure all documentation of your processes and peers are up-to-datePrepare and being able to provide trainings for all D&IT process that ODCIO ownsLiaise with IT Leads on current initiatives, provide all required information and documentation, so that future processes and systems are aligned with management expectations and are well adopted to deliver expected benefitsWhat are we looking for?15+ years of IT experience in designing and implementing IT processes / capabilities in a global, multicultural environmentGreat understanding and knowledge of D&IT processes architecture and industry best practicesExcellent communication and presentations skillsStrong analytical & and detail oriented attitudeGood knowledge in terms of Power BI and ServiceNowProficiency in PowerPoint & ExcelPrevious working experience in an Agile environment is requiredAbility to work effectively in a diversified team under pressure situationsExtensive Project Management experience (detailed knowledge of application testing, test procedures and test scenarios)Fluency in English, both written and spokenWhat are the next steps Recruitment Process :Thank you very much for your interest in the role
