Technical Support With French, Dutch And English - (Got406)

Are you ready to step into the heart of innovation in Barcelona? Picture a role where your skills aren't just appreciated, but celebrated—a place where problem-solving isn't a chore, but a passion. Here, every interaction is a chance to truly make a difference, whether it's guiding a user through a tech issue or collaborating with global partners to pioneer new solutions. Our client is leading the charge in the biopharmaceutical sector, serving as the trusted partner for big corporations and the public sector.
TasksResolving IT challenges for our partners to ensure seamless office operationsDocument and track interaction with a ticketing systemCollaborate closely with specialized teams, delegating complex issues to the right experts for swift resolutionElevate customer satisfaction levels through proactive problem-solving and a dedication to excellenceFoster seamless communication within your team and across departments, ensuring everyone stays aligned and informedRequirementsYou're eager to delve into the world of IT and expand your knowledgeYou have an upbeat nature and a problem-solving attitudeSophisticated communication skills and a customer-centric approachYou are a true team player and excel in collaborative environmentsPrevious customer care experience is a big plusBenefitsHybrid work modelTicket RestaurantSocial BenefitsGrowth OpportunitiesFree language classesOur recruitment processPhone interview with our RecruiterInterview with our Client's HR PartnerTechnical TestInterview with the Client's Talent Manager
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